At Teehorus, we understand that clear communication and exceptional customer service are essential to building a strong relationship with our valued patrons. We are committed to providing a seamless and efficient way for you to connect with us regarding any inquiries you may have about our products, your order, or Teehorus in general.

Multiple Channels for Your Convenience

We offer several contact methods to ensure you can reach us through the channel that best suits your needs:

  • Email: Our knowledgeable support team is readily available to address your inquiries via email. Simply send your message to [email protected]. We strive for a prompt response within 24 business hours.

Streamlining Your Inquiry

To expedite the resolution of your inquiry, we kindly request that you consider the following when contacting us:

  • Order Inquiries: For inquiries regarding your order, such as tracking information, returns, or exchanges, please include your order number in your email. This allows our team to quickly access your specific order details and provide the most accurate and efficient assistance.
  • Product Questions: For example: “Can’t decide between the comfort of a 3D hoodie or the cool style of a Hawaiian shirt? Not sure about the size or product features?“
    No problem! Our team is happy to help. Feel free to email us details about the specific product you’re interested in and we’ll provide comprehensive information to guide you in your decision.

Additional Resources at Your Fingertips

For your convenience, we offer additional resources on our website:

  • Shipping Information: A dedicated Shipping Information page outlines our policies, processing times, and estimated delivery windows. (link to Shipping Information page if available)
  • Return Policy: Our Return Policy details the process for returns and exchanges. You can also access this information on your order confirmation email. (link to Return Policy page if available)

Teehorus is Here for You

We appreciate your patience and understanding. Should you have any further questions, please don’t hesitate to contact us. Our team is dedicated to assisting you in finding the perfect clothing or accessory to express your unique style with confidence.